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TERMS AND CONDITIONS



Welcome to the Armyandoutdoors.co.uk website terms and conditions. We advise you read through them carefully before using the site. By placing an order with us, you are agreeing to all of the Terms and Conditions mentioned, which may be updated by us from time to time without your notification.

Terms of Sale

You are subject to the following terms and conditions when placing an order on this site. All orders are subject to availability and confirmation of the order price.
 
We reserve the right to refuse an order, which may result from the following:
  • The product ordered being unavailable from stock
  • Inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion
  • The identification of an unauthorised bulk order for promotional purposes
  • We will not be held responsible for delays.
  • Pricing and Availability - Although we try to ensure that all descriptions, details and prices on this site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it. Prices are also subject to change without notice.
  • Payment - We carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to complete the transaction. Once this has gone through, the goods will be dispatched.
  • PayPal - We accept payments through PayPal, any refunds to be made for orders paid for with PayPal will be refunded to your PayPal account.
  • Product - We always try our utmost in accurately displaying the colours and details of our products on this site. While we do make every effort to ensure all sizes and measurements are as accurate as possible, the sizes indicated are approximations based on today's standardised clothing sizes.
 
Condition of Items

The site states new as well as sell vintage and second hand items. Thus the goods have been previously worn, unless stated otherwise. We do not acquire our products directly from the original supplier or manufacturer hence cannot guarantee the origin of all items nor be held accountable for it.

If you wish to return an item, for exchange or refund, please contact us for authorisation and details of our returns address.

Returns

We offer returns on any item that you are not completely happy with for a refund, within 10 days of receiving them.
 
We reserve the right to refuse returns if it fails to meet the following criteria:
  • All original tags must be attached
  • All items must be returned in the same condition as they were received
  • All items have not been worn
  • All items are free of any odours
  • All items must be in saleable condition
Unfortunately, we cannot refund the cost of postage (this includes the original delivery cost and return postage). If you wish to request reimbursement for postage due to an incorrectly advertised, damaged or faulty item just get in touch with us and we will reimburse your postage costs. Please be aware that the maximum amount we can refund you is the standard Royal Mail delivery cost. We also cannot refund the excess cost of parcels returned to us via courier or next day delivery.
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